Exceptional Customer Support and Retention Strategies
Nkechi Ejikeme
I was actively involved in Client acquisition from Zocdoc, Psychology Today, Emails, and Direct insurance referrals.
✨Pitched sales to clients, created payments using Stripe,
✨Verified insurance using Pverify,
✨Received inbound calls, and made outbound calls using Open phone
✨Blocked/booked appointments using Acuity scheduling,
✨Responded to emails and sent marketing emails using company templates using Google email
✨Resolved client's issues, responded to inquiries
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Posted Sep 20, 2023
Implemented customer support strategies to acquire and retain customers, increase product awareness, and promote brand loyalty.
