Implementing Agile Project Management for Ride-Hailing Company
Tadiwanashe Hove
Project Manager
Customer Success Manager
Customer Support Representative
Agile
Microsoft Outlook
Zendesk
Bolt
The project aimed to implement agile project management practices to enhance the speed and efficiency of software development and delivery. The project included needs analysis, developing an agile framework, training team members, piloting the framework, refining and scaling the framework, and continuously monitoring and evaluating its effectiveness. The expected outcome was to improve software development and delivery, reduce time-to-market, and increase customer satisfaction.