Social Media Manager & Strategist for a Skincare Brand
aishwarya barje
Social Media Manager
Social Media Marketer
Social Media Strategist
Canva
Instagram
Notion
This project highlights my work as a Social Media Strategist & Manager for a leading Skincare Brand based in India (name withheld due to confidentiality & a signed NDA)
CLIENT GOALS:
build a strong social media presence across multiple platforms (blogs, pinterest & instagram)
improve engagement
build an authentic audience & community
MY ROLE 🪩
develop a content strategy for the brand
creating a monthly content calendar
ensure consistent posting schedule on all platforms
plan & curate instagram feed
create an SEO keyword & hashtag strategy
building & maintaining a community
building & maintaining engagement
instagram copy
influencer & UGC management
MY PROCESS 🌱
ONBOARDING
assessed the goals & needs of the client, brand & business with an in-depth questionnaire
ACCOUNT AUDIT & OPTIMISATION
performed a thorough account audit of the account & SEO optimization
DEVELOPING AN INSTAGRAM STRATEGY
developed a 30+ page strategy document that talks about - brand positioning, target audience, audience personas & ICA content pillars, SWOT analysis, content types, buyer's journey, hook examples, & much more!
DEVELOPING A CONTENT STRATEGY
for any content to be relevant & goal-aligned & actually convert, it needs to be backed by a solid content strategy - I curated a mix of educational/ informative/community-driven/problem-aware content that was created & posted regularly to ensure an increase in brand awareness, nurturing community & increasing sales
SEO & HASHTAG STRATEGY
identified the relevant keywords & hashtags - location-based, community-based, niche, concern-specific, product-specific, content-based & keywords the target audience is searching for
PLANNING & CURATING A FEED
established a consistent color palette, editing style & image types to create an aesthetic feed & creating high-quality content in terms of carousels, reels & statics that align with the brand messaging & content pillars
BUILDING & MAINTAINING AN ENGAGEMENT STRATEGY
created interactive & consumer-centric content that sparks engagement to build community & implementing an inbound & outbound strategy
INSTAGRAM COPY
established a consistent voice that sparks human connection through storytelling while maintaining brand messaging
INFLUENCER & UGC MANAGEMENT
identified & collaborated with influencers in the niche & industry to build community + build brand trust + increase brand awareness & reach
THE RESULTS
within 3 months of working together - I was able to increase their instagram followers by 20% with an increase of 5% in the average consistent engagement rate.