E.ON developed a new smart meter installation booking platform that needed to seamlessly integrate with their existing website to improve user experience and operational efficiency.

Seamless integration: Ensuring the new booking platform functioned smoothly within the existing website infrastructure.

User experience: Creating an intuitive and straightforward booking process for customers.

Technical complexity: Managing backend and frontend coordination without disrupting current services.

Prototyping: Created an initial prototype for the booking platform in collaboration with DigitasLBi.

User Interface redesign: Later redesigned the prototype into a concept UI tailored for educational use in a LEDU course.

Demonstrated the potential for smoother booking flows and better user engagement.

Provided a practical case study for professional learning and design education.

Laid the groundwork for future platform enhancements based on prototype insights.

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