Sr Premiere Support Advocate + Refunds + Sales +Client Retention
Janelle J
Oversees back-office tasks, including revenue-driven experiments and supporting colleagues with refunds and Pro’s inquiries. My role involves managing billing, overseeing payment collection, and processing refunds through the company’s Stripe account. Aside from that, I also take inbound calls to help our Pros with their inquiries about jobs in the area, credits and disputes.
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Posted Jul 16, 2024
Jannelle assisted professionals with their accounts, account management, and ensuring financial health through tasks such as processing refunds.
