Tech-Savvy Virtual Assistant & Project Manager

Sr Premiere Support Advocate + Refunds + Sales +Client Retention
Sr Premiere Support Advocate + Refunds + Sales +Client Retention

Jannelle assisted professionals with their accounts, account management, and ensuring financial health through tasks such as processing refunds.

Virtual Assistant
Project Manager
Customer Success Manager
Salesforce
Slack
Stripe

Account/Client Success + Quality Team Lead + HR Duties
Account/Client Success + Quality Team Lead + HR Duties

I manage HR duties, recruit video editors, handle inquiries, and oversee sales campaigns, ensuring editors fulfill customer video requests every day.

Virtual Assistant
Project Manager
Customer Success Manager
Asana
Google Apps
Slack

Project Management with SAP FICO Expertise
Project Management with SAP FICO Expertise

Jannelle managed complex projects utilizing SAP FICO, ensuring timely deliveries and precise financial tracking.

Virtual Assistant
Project Manager
Customer Success Manager
Confluence
Jira
SAP