social media operations coordinator for grass roots nonprofit
Maia Anderson
"We need to create the infrastructure to train a new social media manager & hire a social media manager to help us with marketing!"
Overview
Village Connect is a non-profit that serves the greater S.F. Bay Area. They focus on creating sustainable positive transformations to improve the lives of individuals, their families, and the communities they call home.
As the Social Media Operations Coordinator at Village Connect, the main objective was to optimize social media operations and drive impactful results for the organization. With a focus on operations, standard operating policies, and sustainability, the role aimed to enhance processes to help train & organize processes for a new incoming social media manager.
Objectives
Social Media Operations & Procedures
A comprehensive custom Notion template also contained the social media strategy for going to market, along with a comprehensive standard operating procedure to facilitate smooth onboarding.
Social Media Manager Recruitment
Led the creation of a compelling LinkedIn job advertisement, attracting qualified candidates for the social media manager position.
Results
Attracted top-tier candidates through a compelling LinkedIn job advertisement, enabling successful talent acquisition.
Successfully recruited and onboarded a talented social media manager, ensuring a smooth transition and continued growth.
Implemented a secure password management strategy, streamlining the transfer of credentials and enhancing data security.
Developed standardized procedures, optimizing efficiency and ensuring consistent content delivery across platforms.
Testimonial from the final recruited SMM who onboarded:
As a social media manager, the template has helped in a way that gives me structure and it made the onboarding process so much easier any question I had the template had the answer. It has allowed me to focus on delivering content with value without having to worry about the extra stuff. The template is truly the backbone and a foundation to the work I do. Thank you! It's been so helpful!" - Jessica Garcia, Social Media Manager for Village Connect
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Posted Feb 18, 2025
As the Social Media Operations Coordinator at Village Connect, the role aimed to create & organize processes in order to recruit + train a social media manager.
