Holiday kit packaging β’ Shipping boxes β’ Packaging inserts β’ Amazon ad formats β’ Direct mail β’ Social media assets β’ Print collateral
The Challenge
Lancer Skincare had established credibility as a clinical, science-backed skincare brand created by world-renowned dermatologist Dr. Harold Lancer. However, the brand's visual identity and marketing communication needed modernization to resonate with today's digital-first consumers while maintaining its clinical-luxe positioning.
The core objectives:
Modernize brand aesthetic without compromising clinical credibility
Make product benefits immediately clear across all touchpoints
Drive customer engagement and sales through cohesive brand communication
Create surprise and delight moments in the customer unboxing experience
The Approach
Rather than a surface-level refresh, we developed a comprehensive brand system that unified messaging across every customer interaction - from digital discovery to in-hand product experience. The strategy balanced two critical priorities: scientific credibility with luxury appeal.
Three core principles guided the work:
1. Clinical clarity with luxury refinement
Product benefits communicated with precision, presented with sophistication
2. Omnichannel consistency
Same visual language across direct mail, Amazon, social, packaging, and collateral- building brand recognition at every touchpoint
3. Customer experience through thoughtful design
Packaging and inserts transformed transactional moments into memorable brand experiences
The Solution
Packaging & Unboxing Experience
Redesigned holiday kits and shipping boxes to reflect the modernized brand while creating a cohesive unboxing journey. Strategic use of branded inserts, typography, and layout guided customers through products and benefitsβtransforming packaging into an extension of the brand experience.
Digital Advertising Assets
Developed Amazon card and banner formats with clear product positioning and benefit communication. Visual consistency with packaging ensured customers recognized the brand across discovery channels.
Direct Mail Strategy
Created targeted direct mail pieces that communicated clinical benefits with luxury design, driving engagement without overselling.
Social Media & Marketing Collateral
Designed flexible templates and assets that maintained brand consistency across social platforms and print materials, scaling communication efforts efficiently.
Results
Cohesive brand presence across digital, direct mail, packaging, and retail environments
Enhanced perceived value through luxury packaging and refined communication
Improved customer experience with strategic packaging design that educates and delights
Operational scalability with reusable templates and brand guidelines for ongoing campaigns
Why This Matters
Every touchpoint, from the Amazon ad to the shipping box to the branded insert, reinforced the same message: Lancer is clinical excellence presented with luxury. This consistency builds trust and justifies premium pricing while creating memorable moments that encourage repeat purchases and brand advocacy.
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Posted Oct 19, 2025
Modernized luxury skincare brand across omnichannel touchpoints; print and digital assets, maintaining clinical credibility and creating a cohesive experience.