About Pete Ruggiero | Contra Pete Ruggiero
Pete Ruggiero

Pete Ruggiero

Customer service expert, 4 yrs workforce management

New to Contra

Pete is ready for their next project!

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Meet Pete

Customer experience and operations specialist with 20+ years of leadership across remote support and healthcare. 4 years managing schedules and staffing as a WFM Team Lead, including leading response to a major system outage. 12 years as an Occupational Therapy Assistant and Rehab Director. I bring calm, structure, and people-focused problem-solving to any high-pressure environment.


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