A recruitment agency, 17 people, calling clients from personal phones and SIM cards they'd bought themselves. No recording, no routing, no link to the CRM. Nobody could see who called whom, or what happened after.
The number that moved wasn't obvious. We set up an auto-attendant...
~170 leads a month across a website quiz and a Telegram bot. Managers stopped collecting basic information by hand — about 14 minutes saved per lead.
The part that made it work wasn't the bot. It was the trade.
A qualification form asks people to give you something and offers...
A client asked me to automate their follow-up emails. Recruiters were forgetting to chase candidates, and good people went cold.
I automated it. It took two days.
Then I looked at where their time was actually going. Every new vacancy meant an hour of manual research — salary...
Up to 400 documents a month. 5 people in the chain. Zero manual forwarding.
The routing rules were the easy part. The problem was documents matching two rules at once - an invoice that's also a contract amendment. My first version sent those to both the accountant and the lawyer....
Small design decision that saved a lot of noise: if the tax ID is missing or malformed, the check stops right there.
It would be easy to run every step anyway and return a wall of errors — bank mismatch, address mismatch, signatory mismatch. But all of those are meaningless if...