The call came in on a Monday. A construction company's phone system had failed completely — outbound calls dropping mid-conversation, inbound calls not connecting at all. 27 employees, 38 numbers, business fully stopped. Every hour cost them contracts.
The obvious move is to...
A client asked me to automate their follow-up emails. Recruiters were forgetting to chase candidates, and good people went cold.
I automated it. It took two days.
Then I looked at where their time was actually going. Every new vacancy meant an hour of manual research — salary...
Up to 400 documents a month. 5 people in the chain. Zero manual forwarding.
The routing rules were the easy part. The problem was documents matching two rules at once - an invoice that's also a contract amendment. My first version sent those to both the accountant and the lawyer....
