LB Muhanga

Meet LB

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I bridge the gap between technical CRM ops and human psychology. With 5+ years in FinTech and Hospitality, I transform friction into loyalty.

Key Impact:

Technical: HubSpot Certified expert in automation.

Results: Scaled acquisition by 80% and cut overhead by 53%.

EQ: 7 Cups trained in de-escalation.

I help SaaS companies scale retention without losing the human touch.