Kethleen Holthausen Bruno
I help reduce friction and improve digital journeys.
New to Contra
Kethleen is building their profile!
Design has surpassed coding in AI-related job postings.
At least within the scope analyzed by Autodesk.
Autodesk’s 2025 AI Jobs Report reviewed nearly 3 million job postings across architecture, engineering, construction, manufacturing, product design, media, and entertainment.
...
Just published on Medium: "Your Usability Score says 'good.' Your roadmap still isn't done."
After four years testing dashboards across energy, logistics, and operational systems, I keep seeing the same pattern: a passing usability score feels like permission to move on.
It...
Usability metrics are often available. The harder part is turning them into decisions.
Teams may have task completion rates, drop-off data, session recordings, survey responses, usability test notes, dashboards, and support tickets. But when those signals live in different...
