Usability metrics are often available. The harder part is turning them into decisions.
Teams may have task completion rates, drop-off data, session recordings, survey responses, usability test notes, dashboards, and support tickets. But when those signals live in different places, it becomes harder to answer the questions that matter:
• What is actually getting in the way of users completing a task?
• Which issues should be prioritized first?
• What evidence supports the proposed solution?
• Who owns the next step?
That's why I built the Usability Metrics Analysis Canvas, my first FigJam Community template.
It's designed to help UX, Product, Data, and Engineering teams move from scattered usability data to a clearer, shared view of what should happen next.
The canvas includes:
• Analysis goals and decisions to support
• Project team, success metrics, and initiative timeline
• Ideal user journey / happy path
• Key findings and supporting evidence
• Proposed actions
• Prioritization, ownership, and next steps
It can be used for usability testing reports, product audits, funnel analysis, dashboard reviews, UX research synthesis, stakeholder workshops, and post-launch reviews.
This is my first FigJam Community template, and I'd love feedback from anyone who works with UX research, product decisions, or usability metrics. The link is in the comments below.
What would make this more useful for your team?
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