Heather Kunert
Fractional Head of CX & Ops
New to Contra
Heather is ready for their next project!
Meet Heather
I fix broken e-commerce operations. As a former Director of CX and Systems Analyst, I specialize in auditing messy Shopify setups, streamlining support workflows, and implementing data-driven SOPs. I bring the rigorous strategy of a Director with the technical execution of a Developer.
Identity verifiedVetted for secure and trusted collaboration.
Rate
$100 - $150/hr
Skills and tools
Details
Tillamook, USA
Fluent in English • Limited Working Proficiency in Spanish