A request does not automatically change an agreement.
Scope Accord is a five-state interaction prototype designed around a common service-project problem: a client may hear “already included,” while the provider means “additional scope, cost and time.”
What can a website honestly know before someone steps inside the room?
For Day 13 of my 30 Days of Real Business Problems challenge, I built BEFORE YOU CALL, an illustrative service-page prototype for kitchen-remodelling businesses working with older homes.