
I'm Erinma Mercy, a Customer Success/Onboarding Specialist and Customer Support Manager with over 5 years experience. I turn customers into loyal/power users. By implementing customer success process, onboarding strategies and support services, I create seamless systems that think three steps ahead, ensuring that your customers don't churn. Let's build customers that retain, expand and advocate.
$25 - $50/hr
Port Harcourt, Nigeria
Fluent in English