Freelancers using ServiceNow
Freelancers using ServiceNow
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Joana Marie Hipol
Calamba, Philippines
ServiceNow ITOM Engineer | AI Automation
New to Contra
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ServiceNow ITOM Engineer | AI Automation
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IT Operations Analytics Dashboard Description This project presents a centralized IT Operations dashboard designed to provide real-time visibility into infrastructure health, CMDB quality, discovery performance, compliance, incidents, and operational metrics. The dashboard transforms technical data into actionable insights, helping IT teams monitor performance, identify trends, and make informed decisions through interactive reporting. Skills ServiceNow Dashboard Design IT Operations CMDB Reporting Data Analytics
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AI Workflow Automation for IT Operations Description This project showcases an AI-powered workflow that automates repetitive IT operational tasks using AI, Microsoft Power Automate, Excel, Microsoft Teams, and ServiceNow. The workflow streamlines request processing, data validation, reporting, and team notifications while reducing manual effort and improving operational efficiency. The solution enables faster response times, improved accuracy, and greater visibility across IT processes. Skills AI Automation Microsoft Power Automate ServiceNow Microsoft Teams Excel Process Automation
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30
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ServiceNow CMDB Data Quality Optimization Description This project demonstrates my approach to improving CMDB data quality and operational reliability using ServiceNow ITOM best practices. The solution focuses on identifying duplicate and orphaned configuration items, optimizing discovery processes, improving data reconciliation, and strengthening CMDB governance. The result is a cleaner, more reliable CMDB that supports accurate reporting, automation, incident management, and better IT decision-making. Skills ServiceNow ITOM CMDB Discovery IRE Data Quality IT Operations
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28
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AI Content Automation System with n8n Description This project demonstrates an end-to-end AI-powered content automation workflow built with n8n. The system automatically transforms content ideas into ready-to-publish marketing assets by integrating AI, design tools, cloud storage, and collaboration platforms into a single workflow. The automation captures new content requests, generates AI-powered captions and copy, prepares design assets, routes content for approval, stores files in the cloud, and schedules publication. By eliminating repetitive manual tasks, the workflow helps creators and businesses produce content faster while maintaining consistency and quality. This solution is designed for startups, agencies, e-commerce businesses, and content creators looking to streamline their content production process and scale their marketing efforts efficiently. Key Features AI-powered content generation Automated workflow orchestration with n8n Multi-platform integration Content approval workflow Automated notifications Cloud file management Content scheduling and publishing Scalable, reusable automation Tools & Technologies n8n OpenAI Google Sheets Canva Google Drive Slack Google Calendar Webhooks APIs Skills AI Automation Workflow Automation n8n API Integration Process Optimization Prompt Engineering No-Code Automation Business Process Automation
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36
ServiceNow
(3)
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Kristina Olsen
Michigan, USA
Health UX & Information Design
19
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Health UX & Information Design
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Streamlining Internal Request & Prioritization Systems
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11
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Mothering Together: Bridging the Postpartum Care Gap
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18
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Designing for AI: Mothering Together’s Evolution
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10
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Helping a Vein Surgeon Build Trust and Accessibility in a New M…
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16
ServiceNow
(1)
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Ammar Tahir
Sahiwal, Pakistan
UI/UX Designer crafting intuitive, modern digital experience
New to Contra
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UI/UX Designer crafting intuitive, modern digital experience
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Digital Tipping & Payment Mobile App
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5
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Waste Management Mobile App UI Design
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4
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We design MVP apps that help startups move fast, validate ideas, and launch with confidence. Our focus is on building only what matters—clear user flows, essential features, and a product experience that’s easy to understand and test.
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Music creation experience designed to make producing music feel simple, fast, and distraction-free. The concept explores a smooth workflow for creating beats, generating music with AI, discovering sounds, and managing projects—all within a minimal and intuitive interface. The visual direction combines soft neutrals, bold orange accents, rounded cards, and spacious layouts to create a friendly yet premium music-production experience. Designed with a focus on simplicity, discoverability, and effortless music creation.
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37
ServiceNow
(2)
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Md: Shahidul Islam
Khulna, Bangladesh
Hi there I’m MD: Shahidul Islam. Working as a UI/UX Designe
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Hi there I’m MD: Shahidul Islam. Working as a UI/UX Designe
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Roofing landing page Website Design
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1
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LogistiX - Transport And Shipping Website Design
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1
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Fluento - Portfolio & Agency Website
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1
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PureDent - Dental Care Website Design🧑⚕️
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1
ServiceNow
(5)
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Scott Hannan
San Diego, USA
Product Management and Agile Leader
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Product Management and Agile Leader
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Marriott | Director of Product Mgmt
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23
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Multiple Clients | Product Consultant
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22
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AbbVie | Allē Rewards
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8
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Marriott | Agile Transformation Coach
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20
ServiceNow
(1)
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Rahul Kumar
Bengaluru, India
PMP® | Lean Six Sigma Black Belt | ISO 9001 Specialist
New to Contra
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PMP® | Lean Six Sigma Black Belt | ISO 9001 Specialist
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Enterprise Operations Automation & MTTR Reduction
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3
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Do you want to move beyond ad-hoc improvements and build a sustainable culture of Operational Excellence? I help organizations design strategy-aligned OpEx frameworks that translate leadership intent into measurable execution, not slideware. With years of global experience across IT services, SaaS, manufacturing, healthcare, logistics, and regulated environments, I have: Designed OpEx frameworks delivering 15–20% productivity gains Built KPI systems that connect strategy → execution → outcomes Established governance models that sustain continuous improvement Led enterprise transformations across regulated and fast-growth environments My approach blends PMP, Lean, Six Sigma, governance design, and performance management to create systems that scale and sustain—without bureaucracy. 🔹 What You’ll Receive Current-state operational & KPI assessment Strategy-aligned OpEx roadmap with milestones Governance & reporting framework KPI hierarchy and performance cadence Continuous improvement operating model Final, executive-ready roadmap with timelines & metrics IndustryBiotech, Ecommerce, Logistics & Supply Chain Management, Manufacturing & Storage, Telecommunications
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31
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ISO 9001 Inventory & QMS Control System
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32
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Enterprise FCR Optimization & ITIL Reengineering
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30
ServiceNow
(4)
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Elianna Wood
St Paul, USA
SAP & Business Operations Project Specialist
New to Contra
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SAP & Business Operations Project Specialist
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Contractor Onboarding Process Optimization
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2
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With organizational AI becoming a priority focus for businesses across all industries, I have been doing research into best practices and strategy. One article I have published on the topic is "Which AI Platform Is Your Best Conductor?", which you can find here: https://www.iitrun.com/which-ai-platform-is-your-best-conductor/
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Back in 2024, I published a white paper covering advancements and predictions for the IT Industry, and how organizations should strategize around these changes. I covered Artificial Intelligence, Phygital Technology, Cyber Security, and more! You can view the white paper here: https://www.iitrun.com/wp-content/uploads/2024/03/2022-2024-Advancements-and-Predictions-for-the-IT-Industry.pdf
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To genuinely have an understanding of supply chain management, organizations must have a strong handle on their internal data. In the article "Your Guide to a Successful Supply Chain: Data Management," I cover best practices, illustrated by case studies. You can view the article here: https://www.iitrun.com/your-guide-to-a-successful-supply-chain-data-management/
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51
ServiceNow
(1)
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Stephanie Spencer
Chicago, USA
Freelance Creative Director for startups & small businesses
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Freelance Creative Director for startups & small businesses
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Optimizing UX for a ServiceNow HR Portal
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22
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Dedoose Responsive Site Design
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6
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9Tea3 Brand Identity and Product Launch
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16
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Elite Fitness Brand Visual Identity Project
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11
ServiceNow
(1)
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