Freelancers using ServiceNow in Canberra
Freelancers using ServiceNow in Canberra
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Joana Marie Hipol
Calamba, Philippines
ServiceNow ITOM Engineer | AI Automation
New to Contra
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ServiceNow ITOM Engineer | AI Automation
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IT Operations Analytics Dashboard Description This project presents a centralized IT Operations dashboard designed to provide real-time visibility into infrastructure health, CMDB quality, discovery performance, compliance, incidents, and operational metrics. The dashboard transforms technical data into actionable insights, helping IT teams monitor performance, identify trends, and make informed decisions through interactive reporting. Skills ServiceNow Dashboard Design IT Operations CMDB Reporting Data Analytics
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AI Workflow Automation for IT Operations Description This project showcases an AI-powered workflow that automates repetitive IT operational tasks using AI, Microsoft Power Automate, Excel, Microsoft Teams, and ServiceNow. The workflow streamlines request processing, data validation, reporting, and team notifications while reducing manual effort and improving operational efficiency. The solution enables faster response times, improved accuracy, and greater visibility across IT processes. Skills AI Automation Microsoft Power Automate ServiceNow Microsoft Teams Excel Process Automation
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ServiceNow CMDB Data Quality Optimization Description This project demonstrates my approach to improving CMDB data quality and operational reliability using ServiceNow ITOM best practices. The solution focuses on identifying duplicate and orphaned configuration items, optimizing discovery processes, improving data reconciliation, and strengthening CMDB governance. The result is a cleaner, more reliable CMDB that supports accurate reporting, automation, incident management, and better IT decision-making. Skills ServiceNow ITOM CMDB Discovery IRE Data Quality IT Operations
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AI Content Automation System with n8n Description This project demonstrates an end-to-end AI-powered content automation workflow built with n8n. The system automatically transforms content ideas into ready-to-publish marketing assets by integrating AI, design tools, cloud storage, and collaboration platforms into a single workflow. The automation captures new content requests, generates AI-powered captions and copy, prepares design assets, routes content for approval, stores files in the cloud, and schedules publication. By eliminating repetitive manual tasks, the workflow helps creators and businesses produce content faster while maintaining consistency and quality. This solution is designed for startups, agencies, e-commerce businesses, and content creators looking to streamline their content production process and scale their marketing efforts efficiently. Key Features AI-powered content generation Automated workflow orchestration with n8n Multi-platform integration Content approval workflow Automated notifications Cloud file management Content scheduling and publishing Scalable, reusable automation Tools & Technologies n8n OpenAI Google Sheets Canva Google Drive Slack Google Calendar Webhooks APIs Skills AI Automation Workflow Automation n8n API Integration Process Optimization Prompt Engineering No-Code Automation Business Process Automation
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39
ServiceNow
(3)
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Kristina Olsen
Michigan, USA
Health UX & Information Design
19
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Health UX & Information Design
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Streamlining Internal Request & Prioritization Systems
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13
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Mothering Together: Bridging the Postpartum Care Gap
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Designing for AI: Mothering Together’s Evolution
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Helping a Vein Surgeon Build Trust and Accessibility in a New M…
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17
ServiceNow
(1)
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Zaheer Abbas
Hyderabad, India
Senior PMO leader for ERP, CRM and cloud transformation
New to Contra
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Senior PMO leader for ERP, CRM and cloud transformation
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Enterprise Support Recovery & Integration Risk Mitigation.Role: Technical Support Manager / Application Support Director Overview: Led an integration-risk review and support-model redesign across a high-volume enterprise application portfolio. Challenge: Duplicate and unnecessary tickets were driving about 2,000 incidents per day, increasing support overhead. Approach: Traced the issue to the Workday–Maximo purchase-order integration and coordinated a three-week cross-functional remediation. Outcome: Reduced daily incident volume to about 100—a 95% reduction—and cut support operating costs by 35%.
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PMO Delivery Tool Kit
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Title: Legacy Cloud Migration & CI/CD Delivery Governance Role: Senior Programme Manager Overview: Led governance for an enterprise AWS/Azure migration portfolio, aligning architecture assessments, migration roadmaps, engineering teams, and deployment controls. Challenge: Legacy infrastructure costs were high, and business stakeholders lacked clear visibility of build and migration progress across distributed engineering teams. Approach: Coordinated as-is architecture assessments and migration roadmaps. Established delivery governance for automated CI/CD pipeline provisioning, improving deployment controls and progress visibility. Outcome: Reduced legacy infrastructure costs by 45% over two years. Your CV also records 99.9% uptime for phased data migrations; include that result here only if it relates to this same portfolio.
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Enterprise Integration & Invoice Automation
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4
ServiceNow
(2)
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Md: Shahidul Islam
Khulna, Bangladesh
Hi there I’m MD: Shahidul Islam. Working as a UI/UX Designe
12
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Hi there I’m MD: Shahidul Islam. Working as a UI/UX Designe
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Roofing landing page Website Design
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LogistiX - Transport And Shipping Website Design
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Fluento - Portfolio & Agency Website
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PureDent - Dental Care Website Design🧑⚕️
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4
ServiceNow
(5)
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Scott Hannan
San Diego, USA
Product Management and Agile Leader
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Product Management and Agile Leader
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Marriott | Director of Product Mgmt
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25
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Multiple Clients | Product Consultant
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AbbVie | Allē Rewards
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Marriott | Agile Transformation Coach
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22
ServiceNow
(1)
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Ammar Tahir
Sahiwal, Pakistan
UI/UX Designer crafting intuitive, modern digital experience
New to Contra
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UI/UX Designer crafting intuitive, modern digital experience
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Digital Tipping & Payment Mobile App
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5
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Waste Management Mobile App UI Design
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We design MVP apps that help startups move fast, validate ideas, and launch with confidence. Our focus is on building only what matters—clear user flows, essential features, and a product experience that’s easy to understand and test.
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Music creation experience designed to make producing music feel simple, fast, and distraction-free. The concept explores a smooth workflow for creating beats, generating music with AI, discovering sounds, and managing projects—all within a minimal and intuitive interface. The visual direction combines soft neutrals, bold orange accents, rounded cards, and spacious layouts to create a friendly yet premium music-production experience. Designed with a focus on simplicity, discoverability, and effortless music creation.
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65
ServiceNow
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Ahmer Anis
Karachi, Pakistan
Ahmer Anis is a Gothic Horror Author & eBook Cover Designer.
10
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Ahmer Anis is a Gothic Horror Author & eBook Cover Designer.
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Van Helsing: The Whitechapel Children (Book Five of the Van Helsing Chronicles) Eleven years after Jack the Ripper left Dorset Street stained with memory, a woman in white moves into Number 27. She pays in gold that never cools. She never walks in daylight. And the unwanted children of Whitechapel — mudlarks, workhouse orphans, the ones London pretends not to see — begin disappearing into her house. They go in hungry. They come out no longer human. When Mina Harker’s crucifix bleeds for the first time in seven years, she sends a single telegram to Chelsea: THE CHILDREN ARE GONE. COME. Professor Abraham Van Helsing is seventy, tired, and certain the great hunts are behind him. He is wrong. In the fog of January 1899 he finds a new kind of horror: not a lone predator, but a mother. Sarah Whitby, once a baker’s daughter from Whitby who danced with young Arthur Holmwood, has been remade into the White Lady — hive, bride, and queen of stolen children. Behind her stands something older still: Ilona, one of Dracula’s original brides, who survived Transylvania by absence and now intends to turn Whitechapel into a new castle of the poor and the forgotten. Joined by Arthur’s angry, untested son and a hard-fisted Irish priest who has buried too many children, Van Helsing must decide whether the White Children can still be saved — or whether mercy itself has become a luxury the night no longer allows. The battle for Dorset Street ends in fire, dust, and twelve living children who remember their real names. But in the ashes Van Helsing finds a thirteenth empty chair… and a letter from Budapest. A box. Earth from the Borgo Pass. A heart that is still beating. What waits in the sewers under the old city is not another monster to stake. It is a child of Dracula’s bloodline — and the final test of everything Van Helsing has ever believed about the difference between hunting and saving. The Whitechapel Children is a story of tired hunters, stolen innocence, and the radical idea that the line of darkness might be broken not by the stake, but by love.
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I WILL GHOSTWRITE YOUR GOTHIC FICTION Haunting mansions. Cursed families. Foggy moors. If you need literary, atmospheric gothic fiction with deep characters and chilling dread, I'm your writer. Expert in: Classic Gothic, Southern Gothic, Dark Academia Let's build your gothic world.
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Code I WILL WRITE A TERRIFYING CINEMATIC HORROR STORY THAT KEEPS READERS AWAKE Looking for a chilling, atmospheric, plot-driven horror story? I am Ahmer Anis — a horror ghostwriter with 10+ years of experience crafting bestsellers for Kobo, Kindle, and Amazon. What you get: ✓ 100% Original, Human-Written ✓ Cinematic & Atmospheric Storytelling ✓ Plot-Driven with Twist Ending ✓ Free Revisions + Outline ✓ Kobo/Amazon Ready Manuscript Genres: Psychological Horror, Supernatural, Gothic, Vampire, Monster, Folk Horror Let's make your nightmare a bestseller. DM me to discuss.
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Gothic Horror Book Cover Design + Original Novel — Book 5 of The Van Helsing Chronicles. I designed this cover and wrote the full novel — Victorian London 1888, Whitechapel mystery, The White Lady ghost protecting lost children. This project includes: → Original gothic horror novel writing (75,000 words) → Book cover design — Victorian gas lamps, foggy Dorset Street, spectral children → KDP-ready formatting + Google Play Books publishing → Blogger + LinkedIn author marketing This is part of my gothic universe: Dario Vega: The Black Rose of Capistrano (Book 1) Van Helsing: The White Lady of Dorset Street (Book 5) ← This cover The Prague Coffin & Venice House Mystery — Coming soon Available on Google Play Books: https://play.google.com/store/books/details?id=DaYHEgAAQBAJ Blog: https://inspiringworldbyahmer.blogspot.com Tools: Photoshop / AI Cover Generation + My imagination + KDP Client: Self-published author project — Ahmer Anis, Karachi Pakistan © 2026 Ahmer Anis — All Rights Reserved. Original work. Looking for gothic horror book cover design? Let's work! #GothicHorror #BookCoverDesign #VanHelsing #IndieAuthor #BookDesign
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21
ServiceNow
(3)
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Rahul Kumar
Bengaluru, India
PMP® | Lean Six Sigma Black Belt | ISO 9001 Specialist
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PMP® | Lean Six Sigma Black Belt | ISO 9001 Specialist
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Enterprise Operations Automation & MTTR Reduction
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4
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Do you want to move beyond ad-hoc improvements and build a sustainable culture of Operational Excellence? I help organizations design strategy-aligned OpEx frameworks that translate leadership intent into measurable execution, not slideware. With years of global experience across IT services, SaaS, manufacturing, healthcare, logistics, and regulated environments, I have: Designed OpEx frameworks delivering 15–20% productivity gains Built KPI systems that connect strategy → execution → outcomes Established governance models that sustain continuous improvement Led enterprise transformations across regulated and fast-growth environments My approach blends PMP, Lean, Six Sigma, governance design, and performance management to create systems that scale and sustain—without bureaucracy. 🔹 What You’ll Receive Current-state operational & KPI assessment Strategy-aligned OpEx roadmap with milestones Governance & reporting framework KPI hierarchy and performance cadence Continuous improvement operating model Final, executive-ready roadmap with timelines & metrics IndustryBiotech, Ecommerce, Logistics & Supply Chain Management, Manufacturing & Storage, Telecommunications
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ISO 9001 Inventory & QMS Control System
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Enterprise FCR Optimization & ITIL Reengineering
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38
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