Freelancers using Salesforce in Bowie

Freelancers using Salesforce in BowieFreelancers using Salesforce in Bowie

Projects People

Salesforce Expert: Implementation to Support

Salesforce Expert: Implementation to Support

Cover image for Salesforce System Stabilization (Cut Support Tickets by 40%)

Salesforce System Stabilization (Cut Support Tickets by 40%)

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Cover image for Onboarded Offshore Salesforce Support Team

Onboarded Offshore Salesforce Support Team

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Cover image for Docusign/SpringCM Quote Templates and Workflows

Docusign/SpringCM Quote Templates and Workflows

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Cover image for Service Cloud Implementation

Service Cloud Implementation

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Margaret LeDane

Architecting automated systems for nonprofit & retail ops.

New to Contra

Architecting automated systems for nonprofit & retail ops.

Cover image for CRM Migration: $60K+ Annual Cost

CRM Migration: $60K+ Annual Cost Recovery The Challenge: Annapolis Yacht Sales was overpaying for a complex CRM (Salesforce) that was misaligned with their niche industry needs, resulting in high overhead and fragmented data. The Solution: I led the end-to-end migration to YATCOBoss. I audited digital inventory systems to resolve long-standing inaccuracies, mapped data for 100% integrity, and trained staff to ensure a seamless transition without service interruptions. The Impact: - $60,000+ annual reduction in software overhead. - 100% asset visibility across digital and physical inventory. - Seamless handoff to internal teams for independent management.

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Cover image for Inventory Integrity: Custom 3-Ply Loss

Inventory Integrity: Custom 3-Ply Loss Prevention The Challenge: Annapolis Lighting faced significant inventory shrinkage and untraceable losses across six retail locations due to a lack of visibility into defective merchandise and vendor returns. The Solution: I designed and implemented a proprietary Defective Merchandise Tracking System. Using a 3-ply reconciliation logic (Product/Vendor/Buyer), I created a closed-loop audit trail that accounted for every unit from the moment of defect to the final vendor credit. The Impact: - 15% Reduction in Shrinkage: Reclaimed lost revenue through precise inventory tracking. - 100% Audit Visibility: Provided leadership with real-time data on vendor performance and product quality. - Scalable: Deployed across all 6 locations and the central warehouse.

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Cover image for Systems-Driven Growth: Doubling Donor Participation
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Systems-Driven Growth: Doubling Donor Participation The Challenge: Luminis Health’s blood donor program faced administrative friction and manual scheduling hurdles, resulting in inconsistent donor turnout and high staff overhead. The Solution: I architected a repeatable donor engagement system by integrating Calendly for automated scheduling and designing automated email workflows. I managed high-volume appointments within a HIPAA-compliant EMR system to ensure data privacy and operational accuracy. The Impact: - 100% Increase: Doubled monthly blood donations within the first 30 days. - Zero Manual Friction: Eliminated the need for manual appointment coordination. - HIPAA Compliant: Maintained strict data privacy during high-volume operations.

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Cover image for Healthcare Systems: Automating Volunteer Onboarding
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Healthcare Systems: Automating Volunteer Onboarding The Challenge: Luminis Health Gilchrist Lifecare Institute required a scalable tracking system to replace manual data entry that was consuming 15+ hours weekly and risking compliance gaps. The Solution: I architected a closed-loop integration between a custom data structure and Better Impact software. I designed column-mapped synchronization, automated emails, and engineered the system for 100% audit-ready accuracy. The Impact: 15+ hours reclaimed weekly. 40% faster onboarding lead times. 100% compliance for all healthcare records.

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PRODistrict of Columbia, USA

No-Code + Design Expert

7: Followers

expert

No-Code + Design Expert

Cover image for Healthcare Startup

Healthcare Startup

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Cover image for SaaS Product MVP

SaaS Product MVP

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Cover image for Fintech Startup

Fintech Startup

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Cover image for Gogo Aviation

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Washington, USA

Certified project manager specializing in AI/ML solutions.

New to Contra

Certified project manager specializing in AI/ML solutions.

Cover image for SBIR Proposal for AI/ML Technology Development

SBIR Proposal for AI/ML Technology Development

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Cover image for Autonomous Vehicle Simulation Platform Development for Toyota

Autonomous Vehicle Simulation Platform Development for Toyota

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Cover image for AI Integration and API Commercialization

AI Integration and API Commercialization

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Optimizing ops, boosting marketing impact, driving growth.

Optimizing ops, boosting marketing impact, driving growth.

Cover image for Case Study: CRM Transformation for “StyleHive”

Case Study: CRM Transformation for “StyleHive”

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Cover image for Case Study: Marketing Strategy for "City Bites"

Case Study: Marketing Strategy for "City Bites"

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Cover image for Case Study: Hiring System Optimization for ShopEase

Case Study: Hiring System Optimization for ShopEase

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Mary Beth Shields

🌟 Seamless Project & Program Management 🌟

🌟 Seamless Project & Program Management 🌟

Cover image for CRM Database Project

CRM Database Project

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Cover image for Standing Operating Procedures Documentation

Standing Operating Procedures Documentation

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Cover image for Strategic Pipeline Development for Client Success

Strategic Pipeline Development for Client Success

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Cover image for Global Project Management Excellence

Global Project Management Excellence

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District of Columbia, USA

Sales Enablement & Video Production Expert 🎥

Sales Enablement & Video Production Expert 🎥

Cover image for Multimedia Marketing Campaign for Tech Launch

Multimedia Marketing Campaign for Tech Launch

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Cover image for Transformative Sales Enablement Video Series

Transformative Sales Enablement Video Series

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Cover image for Full Event Coverage!

Full Event Coverage!

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Cover image for Company Branded Video Series

Company Branded Video Series

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Washington, USA

🚀 Multisector PM: From Telecom to E-commerce 📈

🚀 Multisector PM: From Telecom to E-commerce 📈

Cover image for E-commerce Analytics Overhaul for Shopify

E-commerce Analytics Overhaul for Shopify

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Cover image for Content Strategy Enhancement for Samsung Electronics

Content Strategy Enhancement for Samsung Electronics

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Cover image for Optimisation of Sales Pipeline Omnipresent

Optimisation of Sales Pipeline Omnipresent

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