Gogo is a leading provider of in-flight wifi hardware and services for business aviation. They have a product suite of existing tools used for internal diagnostic and monitoring to support customer needs. The product needed to be built from the ground up to be customer-facing for self-service support and troubleshooting needs. Features included fleet management, flight tracking, hardware diagnostics, network monitoring, and reporting.
0 likes · 30 views · Feb 3, 2023
Rethinking in-flight wifi diagnostics and monitoring from the ground up.
