Adam Warden
Customer Success | Intercom Specialist
Ready for work
Adam is ready for their next project!
Meet Adam
Here is what you can expect from me!
- Created workflows, leveraging AI and user insights, to support over 50,000 users in 6 different languages
- Implemented and maintained proactive support that reached over 150,000 customers
- Achieved 90.1% CSAT (Customer satisfaction score, 15% higher than industry standard)
- Directly helped 8000+ customers through various support channels
Identity verifiedVetted for secure and trusted collaboration.
Rate
$75 - $100/hr
Skills and tools
Details
Joinville - Pirabeiraba, Brazil
(GMT-5) Eastern Standard Time (EST), ±3 hours
Fluent in English and Portuguese