20 Yrs Exp: Sales, Customer Success, Retention

Customer Retention Project

Developed and executed targeted retention campaigns, resulting in a 20% decrease in churn rate and an increase in customer satisfaction.

Customer Success Manager
Customer Support Representative
Sales Manager

Sales Manager Project

Implemented innovative sales strategies that resulted in a 40% increase in revenue within the first year of implementation.

Customer Success Manager
Customer Support Representative
Sales Manager

Customer Success Manager Case Study

Managed and grew customer base by 30% through proactive customer engagement and personalized support strategies.

Customer Success Manager
Customer Support Representative
Sales Manager