Content Moderator
Hillary Chaves Orozco
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Posted Mar 30, 2023
• Ensured that all content was in line with company guidelines and best practices • Reviewed incoming customer feedback/complaints and responded appropriately w
·
Ensured that all content
was in line with company
guidelines and best practices
·
Reviewed incoming customer feedback/complaints and responded appropriately within 24 hours or less
(depending on severity) and deleted offending content when necessary
·
Capability to connect with
different stakeholders providing a cooperative and high-performance environment.
·
Ensured that all published content met the company’s quality standards by reviewing it
against a checklist of criteria
·
Development of projects to improve
quality and compliance processes, improvement of the work environment, providing
training and shadowing
process