Volo: AI Mental Health Platform, Full Product

Volo is a mental health platform occupying the space between therapy sessions, combining an AI assistant, structured self-guided content, and expert video into one product. I designed the full UX/UI for its 2025 launch.

The brief was specific: make a digital product feel genuinely human. Not in the visual metaphor sense of warm colours and friendly illustration, but structurally. The result is a system where cognitive load stays low by default. One primary action per screen, no competing visual hierarchies, and transitions that reinforce forward progress rather than interrupt it. Every screen defaults to a single clear action. Motion is calm. Navigation never demands a decision the user does not have bandwidth for.

The self-guided programme is built on incremental progress: achievable steps with visible momentum, informed by the same behavioural mechanics that make habit formation tools work. The system adapts to where someone is in the process rather than marching them down a fixed linear path.

The AI assistant interface is designed around a conversational register that stays clear without tipping into clinical bluntness. People are guided toward relevant resources without the experience feeling automated. In a mental health context that line is the whole design problem.

A separate video library, built on contributions from mental health specialists, gives access to professional guidance outside scheduled sessions.

Visual content produced with AI. Imagery for the website and the app's onboarding, calibrated to Volo's palette and emotional register. It gives the team a way to scale content without commissioning a shoot for every new screen.

Volo addresses a real structural gap: the support that needs to exist between one session and the next.

Timeline: 8 weeks. Year: 2025. I led product design, brand, and the AI content system.