Senior Retention and Sales Specialist
Ray Mafnas
• Managed and resolved customer complaints and billing discrepancies with a focus on maintaining high satisfaction levels.
• Successfully pitched and sold subscriptions and products to new clients, showcasing the value proposition of our offerings.
• Negotiated contract renewals with existing customers, fostering strong relationships and ensuring continued business growth for the company.
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Posted Aug 7, 2024
Managed and resolved customer complaints and billing issues, pitched and sold subscriptions to new clients, and negotiated contract renewals, all while maintain
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McClatchyDC
