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System Engineer
Ray Mafnas
IT Specialist
Technical Support Specialist
Automation Engineer
Atlassian
macOS
Slack
• Implemented secure authentication and authorization processes, ensuring compliance via regular access reviews.
• Administered various SaaS products: Okta, Google Workspace, Vanta, Microsoft 365, Slack, Atlassian Confluence, and Jira.
• Optimized configurations collaboratively for SaaS products.
• Configured and maintained integrations between SaaS applications, automating workflows for efficiency.
• Conducted end-user training and provided timely support for technical issues in identity and access management and SaaS applications.
• Implemented security best practices, collaborated on risk assessments, and enhanced data protection.
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