Business Operations & Systems Review -Translation Services Firm

Patricia Erica A.

0

Operations Manager

Virtual Business Manager

Systems Auditor

Notion

About the Project:

This project involved conducting a comprehensive review of the business operations and systems of a translation services firm. The goal was to identify areas for improvement and provide recommendations to enhance efficiency, effectiveness, and overall business performance.

My Role:

As a Business Consultant, I was responsible for:
Data Collection: Reviewing the client's website, SEO results, social media accounts, and engagement metrics.
Client Discovery: Conducting a Q&A session with the client to gain a deeper understanding of their business, processes, and goals.
Analysis: Assessing the current state of the business, identifying strengths, weaknesses, opportunities, and threats.
Report Development: Creating a detailed audit report that outlines the findings of the review and provides actionable recommendations for improvement.

Results:

Comprehensive Audit: Delivered a comprehensive audit report that identified key areas for improvement across various aspects of the business, including website optimization, social media marketing, and internal processes.
Actionable Recommendations: Provided specific and actionable recommendations to address the identified issues and enhance the overall efficiency and effectiveness of the business.
Client Empowerment: Developed a questionnaire for the client to review with co-owners, facilitating internal discussions and fostering a collaborative approach to implementing the recommendations.
Enhanced Business Performance: The project laid the foundation for the client to improve their business operations, increase customer satisfaction, and achieve their growth objectives.

Additional Information:

Project duration: 1 month
Client Industry: Translation Services
Services: Operations Management and Digital Marketing
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Posted Jun 28, 2024

Translation Services Firm Review: Improved business operations & systems through comprehensive audit & actionable recommendations.

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Operations Manager

Virtual Business Manager

Systems Auditor

Notion

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