Business Operations & Systems Review -Translation Services Firm

This project involved conducting a comprehensive review of the business operations and systems of a translation services firm. The goal was to identify areas for improvement and provide recommendations to enhance efficiency, effectiveness, and overall business performance.

As a Business Consultant, I was responsible for:

Data Collection: Reviewing the client's website, SEO results, social media accounts, and engagement metrics.

Client Discovery: Conducting a Q&A session with the client to gain a deeper understanding of their business, processes, and goals.

Analysis: Assessing the current state of the business, identifying strengths, weaknesses, opportunities, and threats.

Report Development: Creating a detailed audit report that outlines the findings of the review and provides actionable recommendations for improvement.

Comprehensive Audit: Delivered a comprehensive audit report that identified key areas for improvement across various aspects of the business, including website optimization, social media marketing, and internal processes.

Actionable Recommendations: Provided specific and actionable recommendations to address the identified issues and enhance the overall efficiency and effectiveness of the business.

Client Empowerment: Developed a questionnaire for the client to review with co-owners, facilitating internal discussions and fostering a collaborative approach to implementing the recommendations.

Enhanced Business Performance: The project laid the foundation for the client to improve their business operations, increase customer satisfaction, and achieve their growth objectives.

Project duration: 1 month

Client Industry: Translation Services

Services: Operations Management and Digital Marketing