Product: BupowerPass
Duration: 6 weeks
Role: Product Designer, UI/UX designer, User Researcher
Tools: Figma, Figjam, ClickUp, GoogleDoc, Slack
Overview
BuyPower Pass is a digital solution aimed to simplify property and utility management across Africa. It streamlines operations for residents and facility managers with features like real-time utility tracking, easy bill payments, visitor access management, and maintenance requests. Replacing manual processes with a user-friendly platform enhances efficiency and community living standards.
Project Goal
To create a user-friendly platform that simplifies property and utility management for estate residents, facility managers, and property managers. By addressing pain points such as delayed maintenance, complex billing, and manual processes, the platform aims to enhance operational efficiency, improve transparency, and elevate community living standards across African estates
Design Process
I followed a 5-stage design process—Empathize, Define, Ideate, Prototype, and Test—ensuring user-centric solutions while keeping the process iterative and flexible, allowing for continuous refinements based on feedback.
Discovery and Research
I conducted user interviews to understand the pain points of estate residents and facility managers. To gain deeper insights, I also performed a competitive analysis, examining similar platforms like Venco to identify best practices and gaps in the market. This combination of user research and competitive benchmarking allowed me to define user needs and opportunities, laying a strong foundation for a user-centric and competitive design solution.
User flow
User persona
Low Fidelity Design
I created wireframes to outline the app’s structure and core features. These sketches were presented to stakeholders, allowing us to validate design decisions early and align on the project’s direction before moving to high-fidelity prototypes.
WIreframes
High Fidelity Design
After validating the concept with the client using low-fidelity wireframes, I designed high-fidelity prototypes for the BuyPower Pass mobile app, focusing on visually engaging and user-friendly interfaces.
Screens from request service flow
The Request Service feature streamlines how residents report and track maintenance issues, enhancing communication and ensuring timely resolutions.
Screens from Pay bills flow
The Pay Bills flow was designed to simplify utility payments for residents, offering a seamless and transparent process that enhances convenience and eliminates delays.
Screens from emmergency flow
The Emergency Flow was created to provide residents with a quick and efficient way to report urgent issues, ensuring prompt responses and enhanced safety within the community.
Screens from Facility manager web app
Facility Manager Dashboard
Community page
Collection page
0 likes · 206 views · Jan 7, 2025
BuyPower Pass is a comprehensive platform designed to simplify property and utility management for facility managers, property managers, and residents.
