Creating Billie Bot: an engaging digital companion for students that combines mental wellness and campus safety through personalized, gamified interaction.

✦ About the Client: Billie Bot was developed as a university initiative to address students’ growing stress, anxiety, and safety concerns on campus. The goal was to provide a supportive, interactive, and accessible digital tool that seamlessly fits into student life.

✦ Project Name: Billie Bot: A Digital Companion for Student Well-Being and Safety

✦ What Were the Client's Needs and Goals? Students needed a supportive tool to help manage mental health and safety in a non-intrusive, engaging manner. The aim was to design a solution that could reduce stress, encourage positive habits, and provide quick safety assistance, all while resonating with the student demographic.

✦ How Did I Approach the Project?

Research & Discovery: Conducted surveys and interviews with students to identify key pain points like anxiety, lack of motivation for wellness activities, and safety concerns.

Prototyping & Testing: Designed early chatbot prototypes with an emphasis on a casual, friendly tone. Iteratively tested with students to refine interface design, tone of interaction, and feature sets.

Visual Design: Designed a vibrant, animated chatbot interface with custom, playful visuals that fostered a sense of friendliness and trust.

Implementation & Launch: Rolled out the app on university campuses with promotional campaigns to drive awareness and adoption.

✦ Balancing Utility and Engagement: Making the bot functional without being overly clinical or too casual. Solution: Designed a humanized interface with gamification elements and a conversational tone, keeping the bot approachable yet effective.

✦ Ensuring Adoption Without Intrusiveness: Students didn’t want another app that felt like a chore or a constant reminder of their stress. Solution: Focused on personalized engagement and optional check-ins, making the experience feel more like a companion than a tool.

✦ Refining Safety Features: The emergency alert system needed to be reliable yet non-disruptive. Solution: Implemented real-time testing and feedback loops to ensure safety features worked seamlessly without unnecessary notifications.

✦ Visual Highlights:

An intuitive mood tracker with animated responses.

Gamified wellness dashboard showcasing streaks and rewards.

Safety alert features with customizable check-ins and emergency contacts.

✦ Results:

Improved Mental Wellness: Students reported a 40% increase in positive wellness habits after using Billie Bot.

Increased Safety Awareness: The app boosted safety check-in usage by 60% among users.

Adoption Rates: Over 70% of the target student population downloaded the app during the first semester.

✦ Timeline: ~1.5 months ✦ Budget: $3400 ✦ Deliverables: Fully functional chatbot, mood tracker, wellness gamification features, and emergency safety tools.

✦ “Billie Bot has been a game-changer for our students. It’s not just a tool—it’s a companion that empowers them to prioritize their mental health and feel safer on campus. Harshit’s design expertise made it all possible.”

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