L2 Technical support Engineer for Azure Virtual machines

OHANWUSI OTITO

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Technical Support Specialist

Customer Support Representative

Azure

CoPilot

Microsoft Office 365

Incident Resolution: Resolving incidents within SLA timelines, significantly enhancing client satisfaction.
Escalation Point: Acting as an escalation point for complex technical inquiries.
Technical Troubleshooting: Troubleshooting and resolving network connectivity issues, VM performance bottlenecks, and storage problems, improving system reliability.
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Posted Aug 21, 2024

Incident Resolution: Resolving incidents within SLA timelines. Acting as an escalation point for complex technical inquiries. Technical Troubleshooting

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Clients

Microsoft

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Technical Support Specialist

Customer Support Representative

Azure

CoPilot

Microsoft Office 365

SOCIAL MEDIA MANAGER
SOCIAL MEDIA MANAGER
SYSTEMS ENGINEER
SYSTEMS ENGINEER