L2 Technical support Engineer for Azure Virtual machines
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Incident Resolution: Resolving incidents within SLA timelines, significantly enhancing client satisfaction.
Escalation Point: Acting as an escalation point for complex technical inquiries.
Technical Troubleshooting: Troubleshooting and resolving network connectivity issues, VM performance bottlenecks, and storage problems, improving system reliability.
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Posted Aug 21, 2024
Incident Resolution: Resolving incidents within SLA timelines. Acting as an escalation point for complex technical inquiries. Technical Troubleshooting
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Clients
Microsoft
SOCIAL MEDIA MANAGER
SYSTEMS ENGINEER