Tech Support & AI Solutions Specialist

SOCIAL MEDIA MANAGER
SOCIAL MEDIA MANAGER

I manage posts, engage followers, and monitor brand sentiment. I managed ads on Facebook and Instagram, handle budgets, and work with influencers.

Social Media Manager
Facebook
Instagram
LinkedIn

SYSTEMS ENGINEER
SYSTEMS ENGINEER

System Development and Maintenance. Cloud Infrastructure Management: Deployment, configuration, and management of Microsoft Azure services.

Technical Support Specialist
Cloud Infrastructure Architect
Systems Engineer
Azure
Microsoft Office 365
Zoho CRM

L2 Technical support Engineer for Azure Virtual machines
L2 Technical support Engineer for Azure Virtual machines

Incident Resolution: Resolving incidents within SLA timelines. Acting as an escalation point for complex technical inquiries. Technical Troubleshooting

Technical Support Specialist
Customer Support Representative
Azure
CoPilot
Microsoft Office 365