UI/UX Redesign and Design System for SIRUM.org
Tom Wellington
Making it easier to donate medicine | SIRUM.org
Role: Lead designer
Responsibilities: UI/UX & Design Systems for admin apps, an internal mobile app and a client-facing website
Note: To comply with HIPAA regulations, all data in the screenshots below is fictional
Understanding SIRUM’s system
At the time, SIRUM’s main source of truth was a spreadsheet
The spreadsheet technically worked, but there were some issues:
actions that affected other departments needed more friction
spreadsheet was overwhelming
filtering information was difficult
Replacing the spreadsheet
We kept the table but made it smarter
We pared the information down to the essentials and tucked everything else into a sidepanel. Instead of requiring multiple tabs, key workflows could be executed from the table.
Modernizing the inventory system
Their last app required too many clicks and wasn’t compatible with their new sorting machine
We rethought their inventory system by improving keyboard navigation, drug or shipment searches, and the drug scanning and sorting processes
Rethinking the picking app
The picking app is what SIRUM uses to choose the right meds from their inventory to add to donations
We updated it to improve the following processes:
account switching/sign-in
barcode scanning
tracking item movements
multi-selection
label printing
Creating the donor portal
We created a site for partner orgs to manage their shipments and supplies
This included support for:
Requesting donation supplies
Arranging donation pickups
Managing donation records and documents
Editing user settings
What I would have measured
Seeing as I was a contractor working for my former employer, I didn't have access to all of SIRUM's internal metrics. If I did, here's what I would have measured to gauge our success:
Changes in donation volume
Changes in sorting/picking time
Changes in donation regularity
Supply requests made in Donor Portal
Thanks for reading!
If you need any help with your app or website's UI/UX design, feel free to contact me via my profile or tomwellington.design ✌️
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Posted Jul 7, 2025
Redesigning SIRUM's internal admin apps, mobile app, and donor website to improve UI/UX.
Providing captions for Deaf, hard-of-hearing users
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