SOP Project | International Support Group
Priyal G.
International Support Group is a minority-owned US-based company providing facility maintenance services to federal, state, and international clients.
Project Details:
Looking for an experienced and reliable technical writer, I was hired to create and edit company policies and procedures, which were all in the format of Standards of Practice and Standard Work Instruction.
Over the last few months of the project (and counting), I have been attending calls with the SMEs and Director of Communications (via MS Teams), going through past documents or reference materials (such as videos and manuals) gathering all the key information to create the documents.
Reporting to the Director of Communications, I have assisted in drafting procedures across multiple departments including HR, Finance/Payroll, Operations, IT, and Communications.
Here's one of the HR SOPs I worked on:
Client feedback:
I recently contracted Priyal to assist us in writing and editing a new SOP and SWI manual for all our systems and processes. We have been working together for about 6 months now and it has been nothing but a positive and skillful relationship. Priyal is always upbeat and ready to assist. Our project has constantly changing priorities and deadlines and she has no problem keeping up and making adjustments. She is a forward-thinker and I would recommend her to anyone looking for her skillset.
If you're looking for a skilled and reliable technical writer, let's collaborate and get your organization structured by setting up company policies & procedures!
