SOP Project | The Welcome Place
Priyal G.
The Welcome Place is a community center aimed at strengthening community relationships and improving the health and wellbeing of the individuals. Looking for a reliable freelancer, they hired me to write them an easy-to-follow procedures & policies manual and ensure it complied with the State & Federal Laws.
Project Details:
The client required a procedures and policies manual that was easy to follow and manage while also being compliant with State and Federal Laws.
To achieve this, we scheduled calls via Zoom to discuss their needs and expectations. I researched and reviewed the applicable regulations and developed a list of SOPs & policies that needed to be written in the manual. Before each call, I prepared a meeting agenda and questions for the client and discussed the current practices with the Community Center Director. I provided regular updates as necessary to keep the client informed of progress.
The final manual comprised various sections, including policies and procedures, job descriptions, and forms.
Here's a small snippet below:
Client feedback:
Priyal, Is an awesome person and professional. Upon our first discussion, I knew I wanted to work with her. She is thorough and not afraid to make suggestions. She helped me to see the project in separate actions, so it didn't seem so overwhelming. We have a great employee handbook. Priyal's foresight and time management are a dream! Hardworking and dedicated to her craft make her my number-one go-to person. Thank you!
If you're looking for a reliable and experienced technical writer to create a user-friendly, manageable procedure manual, let's collaborate now!
