BuildWithin Admin Platform is the

BuildWithin Admin Platform is the Enterprise system that runs the full lifecycle of Workforce programs — configuration, eligibility, learning, and operations — for governments, organizations, and training centers. BuildWithin's original platform was built for a different business model; we evolved it into a Workforce product that had to support six distinct user profiles (Super Admin, Organization Admin, Talent Manager, Case Manager, Employer, internal Staff), each with its own permissions, tools, and flows. As Lead Product Designer I led this full transformation over 6 months: defined the end-to-end product experience, designed the core features, built the Design System, and validated every decision alongside Product, the CEO, and stakeholders — without losing sight of the fact that every client organization runs on completely different business rules.