Project goal: The users (tutors) did not have a proper way of going on a break. They would slack message their managers anytime they would need to go on a shift break or even worse a bio break. When a tutor goes on a bio break; they risk a student connecting with them, so they bring their laptops in the washroom with them.Managers would have to impersonate tutors while they went on a bio break in order to respond to a student that may connect with them while they are gone.This was a huge problem, as it involved legal issues as well.