Role: I was the lead Product Designer for this project
Project goal: The targeted users were the Essay Review tutors. During an Essay Review shift, tutors would receive essays submitted by students and review them in a certain amount of time.A product update had removed the capacity for tutors to preview an essay before starting to review, which caused major dissatisfaction.99% of Essay Review tutors were unhappy with the current flow and UX.
User Problem
Research Insights
Research on Slack
Solution: Based on the user research I designed the following:
-Essay queue and total essays reviewed by tutor
-Essay information preview (language, word count, themes, etc.)
-Illustrations and message feedback
0 likes · 3 views · Apr 11, 2024
Problem statement: How might we make the essay review a happy experience?
