Quality Costs Estimation Tool for Enterprise Defect Management

In collaboration with a leading organization, I spearheaded the development of a comprehensive tool to streamline the tracking and estimation of quality costs associated with defects, rework, and other mistakes across all divisions and areas of the company. The project aimed to enhance quality management processes by providing real-time insights into cost occurrences and trends, enabling proactive decision-making and targeted actions.

🛠️ Defect Management Integration: Implemented a unified platform within Microsoft SharePoint to allow all company users to enter additional costs associated with defects, rework, and other quality-related issues.

📊 Categorization and Divisional Allocation: Developed a robust categorization system to classify quality costs across different areas and divisions of the organization, facilitating granular analysis and targeted interventions.

📈 Real-time Cost Tracking: Utilized Power BI to create dynamic dashboards that provided real-time visibility into the evolution of quality costs per project. This enabled stakeholders to monitor cost trends, identify areas of concern, and take timely corrective actions.

🔄 Periodic Analysis and Insights: Leveraged Power Automate to automate data aggregation and analysis processes, enabling periodic reviews of quality cost data. At the end of each period, stakeholders could analyze cost distributions and trends to identify root causes and drive continuous improvement initiatives.

Microsoft SharePoint

Power BI

Power Automate

Jira

Rally

🌐 Data Integration: Ensuring seamless integration and synchronization of quality cost data from disparate sources posed a significant challenge. This was addressed by developing custom connectors and workflows using Power Automate to automate data aggregation and consolidation.

🚀 User Adoption: Driving widespread adoption of the tool among employees required effective change management strategies, including comprehensive training sessions, user-friendly interfaces, and ongoing support mechanisms.

🔒 Data Privacy and Security: Safeguarding sensitive quality cost data against unauthorized access and breaches was paramount. Robust security measures were implemented within SharePoint to restrict access and ensure data confidentiality.

The implementation of the Quality Costs Estimation Tool yielded tangible benefits for the organization, including improved visibility into quality cost drivers, enhanced decision-making capabilities, and proactive quality management. By leveraging real-time insights and analytics, stakeholders were empowered to identify and address quality issues promptly, leading to reduced costs and enhanced operational efficiency.