One of the most challenging aspects of owning a pet-grooming salon is employee training and retention! This is due to liability when training a groomer, risk that they will become your competitor, the time it takes to create a talented groomer, and that training someone decreases efficiency and productivity.

To mitigate these risks, I created a training technique to ensure mastery before learning riskier skills.

All new groomers would be hired as a “Groomer Assistant”. This role will be trained in tiers rather than learning all skills at once.

Proper nail cutting and filing techniques

Proper ear cleaning and anal gland expression

Flea combing

standard bath processes

special bath processes

Proper towel drying

How to hand-dry and straighten fur

When cage drying is appropriate and how to safely use the equipment

Proper Brushing and De-matting Techniques

Shaving paw pads

Shaving body

Shaving legs

Sanitary shaving

Proper scissor techniques

Rounding feet

Trimming legs

Blending and thinning scissor usage and techniques

Head shaping