Skillr: Led product design from pre-seed to soft launch

Dima Zaiats

0

UX Designer

Product Designer

UI Designer

Adobe After Effects

Figma

Lottie

Expert Matching · Education/Consulting · Mobile App 👤 Lead Product Designer

Joined pre-seed to lead product design through research to soft launch.

Overview

Skillr connected users with pros for instant advice and lessons — all over a video call.

Challenge

Users questioned paying upfront without knowing what they'd get. Experts struggled to stay available, build appealing profiles, and get verified.

Insights

Users needed proof of quality, faster refunds, and a reliable platform. Experts needed better tools to manage availability and stay motivated.

Calls

Offer value upfront, build trust, and set expectations.

❇️ Solution

Made it easy for experts by simplifying profile setup, verification, and availability updates. Built trust with rich bios, user reviews, gift sessions, and a clear refund policy to reduce risk.

⏩ Outcome

+54% User Satisfaction 4 faster Response Time
- Trust wins - Incentives drive engagement

Involvement

Product Strategy User Research User Testing Data Analysis
Full-Stack Development Prompt Engineering UX/UI Design Motion Design

Feedback

Dima is brilliant, thoughtful, well-liked by all, and delivers very high caliber work.
Cassel Shapiro Founder & CEO of Skillr
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Posted Jan 21, 2025

Skillr connected users with pros for instant advice and lessons — all over a video call, making expertise accessible anytime, anywhere.

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Tags

UX Designer

Product Designer

UI Designer

Adobe After Effects

Figma

Lottie

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