Skillr: Led product design from pre-seed to soft launch
Dima Zaiats
Expert Matching · Education/Consulting · Mobile App
👤 Lead Product Designer
Joined pre-seed to lead product design through research to soft launch.
Overview
Skillr connected users with pros for instant advice and lessons — all over a video call.
Challenge
Users questioned paying upfront without knowing what they'd get. Experts struggled to stay available, build appealing profiles, and get verified.
Insights
Users needed proof of quality, faster refunds, and a reliable platform. Experts needed better tools to manage availability and stay motivated.
Calls
Offer value upfront, build trust, and set expectations.
❇️ Solution
Made it easy for experts by simplifying profile setup, verification, and availability updates. Built trust with rich bios, user reviews, gift sessions, and a clear refund policy to reduce risk.
⏩ Outcome
+54% User Satisfaction
4 faster Response Time
- Trust wins
- Incentives drive engagement
Involvement
Product Strategy
User Research
User Testing
Data Analysis
Full-Stack Development
Prompt Engineering
UX/UI Design
Motion Design
Feedback
Dima is brilliant, thoughtful, well-liked by all, and delivers very high caliber work.
Cassel Shapiro
Founder & CEO of Skillr
Like this project
Posted Jan 21, 2025
Skillr connected users with pros for instant advice and lessons — all over a video call, making expertise accessible anytime, anywhere.
