Management Consulting | Process design & SOP

🎪 Client: Global boutique business consulting firm

🧰 Type: Management Consultant

📍Based: Global

🧑‍🤝‍🧑 Customer: Global

This consulting agency client was having issues identifying the key business processes and workflows as their team had issues with communication and task delegation. After talking deeply with the team and the founders regarding their intentions, customer experience and service offerings, I created a business workflow that the entire team (and future team members) could easily understand. This really helped give clarity to the entire team, especially the ones that were remotely available.