Radio France engaged us for a strategy-first mandate to modernize the listening and editorial experience. The goal was not to ship code, but to deliver a clear decision framework, an implementation blueprint, and validated UX specifications that engineering teams could execute with confidence.

Produce a strategic blueprint that:

Unifies live, replay, podcasts, and editorial content in a coherent IA

Defines a persistent, accessible audio experience with clear states and behaviors

Aligns with RGAA accessibility requirements at the design and content levels

Improves discoverability via taxonomy, navigation, and SEO-friendly structures

Establishes governance, measurement, and a vendor-ready implementation roadmap

Strategy lead and UX partner. I ran stakeholder discovery, facilitated decision workshops, authored the IA and player specifications, defined accessibility guardrails, built validation prototypes in Figma, and delivered the implementation playbook and prioritized backlog.

Four-track engagement designed to create clarity fast:

Multiple teams and brands to align without slowing cadence

Designing a persistent audio model that remains legible and lightweight across contexts

Meeting RGAA expectations while preserving hierarchy, pace, and brand tone

Information Architecture: Programs, Episodes, Live, and Topics as first-class objects. Clear relationships, fewer duplicates, faster routes to listening.

Audio Experience Model: Persistent mini player and full player specs, explicit states, resume logic, error and reconnect behaviors, shareable deep links.

Accessibility by Design: Focus order, keyboard paths, contrast and target sizing, ARIA-ready labeling guidance, transcript entry points and caption placement.

Content Taxonomy and SEO: Topic hubs, canonical rules, structured metadata guidance for scalable discovery.

Governance and Ops: Roles, acceptance criteria, release checklist, and a cross-team workflow for continuous improvements.

Figma prototypes covered critical flows: start listening, switch live channels, resume episodes, browse topics, and read related content. These were used to validate decisions and de-risk handoff, not to prescribe a visual redesign beyond documented patterns.

KPIs and events defined for listen starts, completions, player continuity across page transitions, topic hub entry and exit, search refinement, and accessibility-related interaction success.

Strategy deck and decision memos

IA maps and navigation model

Player specification with state diagrams and edge cases

RGAA accessibility guardrails and content standards

Taxonomy and metadata guidelines

Clickable Figma prototypes for key journeys

Prioritized backlog, roadmap, and vendor-ready implementation brief

Shared, organization-wide alignment on how live, replay, podcasts, and editorial content fit together

A validated player model and IA ready for engineering execution

Clear accessibility guardrails aligned with RGAA expectations

A practical roadmap with KPIs to guide build, QA, and iteration

Figma and FigJam for mapping and prototypes, documentation in a vendor-ready playbook.