Customer Feedback Analysis and Improvement Project
Nia Nguyen
Objective: Analyze customer feedback and support interactions to identify recurring issues and areas for improvement.
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Tasks:
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Collect feedback from various sources (surveys, support tickets, chats).
Categorize issues and determine the root causes.
Present findings and propose actionable solutions to improve customer satisfaction.
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Posted Oct 7, 2024
Analyze customer feedback and support interactions to identify recurring issues and areas for improvement.
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