Cancellation Notification My Tamagotchi

Julie Park

UX Writer
UX Copywriter
Figma
Jasper
My Tamagotchi revives the cool 90s virtual pet vibe on mobile! Players care for their Tamagotchi buddies as they grow. An issue arose when users accidentally canceled in-app purchases without clear confirmation. To resolve this, we added transaction cancellation notifications for a smoother user experience.

What's the Problem?

The challenge was to add a notification to confirm when in-app transactions were canceled. This was all about easing user worries and doubts. The main aim? To make players feel confident that canceled transactions wouldn't show up on their financial statements, giving them a sense of control.

What Did I Do?

Navigating the game was a bit tricky with its simple, friendly language. Making a cancellation notification that felt like a reassuring friend was so important! We wanted the message to be clear and kind, just like the game, to give users peace of mind about their canceled purchases.

Did It Work?

The notification strategy we put in place was all about easing player's worries. We wanted to make sure users knew that canceled transactions wouldn't show up on their financial statements. By giving this reassurance, my goal was to keep players engaged in the game, avoiding any unnecessary breaks because they were unsure about canceled transactions.
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