Feedback Loop + Retention Optimization by Deborah Umeaku Feedback Loop + Retention Optimization by Deborah Umeaku

Feedback Loop + Retention Optimization

Deborah Umeaku

Completed work

Customer Success Manager

Customer Support Representative

Business Operations

Google Apps

Slack

Zapier

Computer Software

Like this project

Completed work

Posted May 13, 2025

Designed a CSAT-based feedback loop to boost retention with automated follow-ups, user segmentation, and churn prevention for a B2B SaaS tool.

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Organix

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Feedback Loop + Retention Optimization

Deborah Umeaku

Completed work

Customer Success Manager

Customer Support Representative

Business Operations

Google Apps

Slack

Zapier

Computer Software

Like this project

Completed work

Posted May 13, 2025

Designed a CSAT-based feedback loop to boost retention with automated follow-ups, user segmentation, and churn prevention for a B2B SaaS tool.

Likes

Views

Clients

Organix

Join 50k+ companies and 1M+ independents

For independents

Contra Pro Manage freelance projects Get verified as an expert Find jobs Get discovered Sign contracts Send invoices Commission-free payments

For companies

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Use Cases

For companies For freelancers For creator tools For agencies For VCs

Resources

Hire Freelancers

Explore all Top independents Design Engineering Marketing Music & audio Social media Video & animation Product Business consulting & HR Other

Company

Mission Careers Terms & conditions Privacy policy Cookie policy

Contact

Contact support

For independents

Contra Pro Manage freelance projects Get verified as an expert Find jobs Get discovered Sign contracts Send invoices Commission-free payments

For companies

For companies Manage team projects Share hiring workspace Post jobs Discover contractors Sign contracts Approve invoices Global payments & tax compliance

Use Cases

For companies For freelancers For creator tools For agencies For VCs

Resources

Hire Freelancers

Explore all Top independents Design Engineering Marketing Music & audio Social media Video & animation Product Business consulting & HR Other

Contact

Contact support

Company

Mission Careers Terms & conditions Privacy policy Cookie policy