Instructional & Multimedia Designer

Designed Micro-Learning Experiences: Created modular 15–20 minute courses using HeyGen, 7taps, H5P, Midjourney, Image F/X, Runway and Thinkific. Each module blends explainer content, scenarios, and decision-making activities to drive retention.

Integrated Video-Based Scenarios: Developed interactive simulations and branching decision points using real actors and video prompts. The first screenshot reflects an emotionally responsive decision-making activity where learners practice active listening in coaching conversations.

Applied Human-Centered Learning Design: Scripted and storyboarded emotionally realistic learner scenarios, incorporating appropriate response feedback to reinforce empathy and behavior modeling.

Visual & Multimedia Production: Used screen captures, illustrations, and motion elements to support comprehension.

Accessibility & Usability: Ensured that all modules meet accessibility standards and are easy to use for learners with limited tech confidence. All content is optimized for mobile and desktop.

Collaborative Iteration: Worked cross-functionally with internal teams to align learning goals with technical implementation and user testing feedback.

This project blends UX, instructional design, and multimedia storytelling to help learners build confidence and skills in using tools like Microsoft Teams, while reinforcing human connection in financial coaching.