Custom Design / Build Your Piece Flow
Designed the "Build Your Piece" journey — letting a client select a certified diamond by shape, carat, cut, and clarity, choose a setting, and land in a consultation instead of a cold checkout. This page had to translate a very human, appointment-based sales process (three fittings, in-person atelier visits) into a smooth digital flow that still routes serious buyers to WhatsApp/booking rather than losing them in a form.