Empowering employees with a better internal app design

Easy Signs

is a printing and signage manufacturer in Australia. They have a bespoke intranet where they manage the backend of the business. As the company grows, however, inconsistencies in design also come with it.

The app is built based on the Bootstrap framework where only the basic styles are used. Features are added and maintained based on the resources available.

The leadership team is also keen on keeping a strong camaraderie among the employees especially since the company is growing quite fast. Some team members don't get acquainted much with each other, and management would like to resolve that.

When a redesign of the web application got the go-signal from management, I reckoned this was also the perfect opportunity to start building the company's design system.

Primary goals of the redesign include:

Developing a more consistent and on-brand styling for all pages under the intranet

Addition of new sections that would promote staff engagement

Improve the design of the job order processing page. New features like delivering an order to multiple addresses (see a sample prototype further down this page) will also be part of this.

These designs are consulted with a representative from each team. Prototypes are sent via Loom.

Redesigning the intranet not only covers the visual aspect but also the entire user experience. To gather insights on the current system, I sent out a survey to all employees asking about what they think is working great and what needs to be improved. This gave me context on the issues raised and helped me understand them better.

My role

As the sole UI/UX designer, I designed the mockups and prototypes of the new intranet. I also translated these designs into code before passing them on to our full-stack developer to integrate the functionalities.

Got a project you need help with? Feel free to reach out at kathcuevas@gmail.com.