The absence of a user-friendly online registration platform affected the efficiency and lead to decreased workflow and client dissatisfaction. My mission was clear: to create a simple and effective pet registration experience. Through modern and intuitive website design, I streamlined the flow, offering a seamless process for both pet owners and clinic staff. My solution prioritised efficiency, allowing clients to register their pets promptly without the hassle of paperwork or lengthy procedures. With my approach, Healthy Tails Clinic elevated its service quality and provided the best care for our furry friends.

For the hero section, I've created a progress bar to visually indicate number of steps required to complete the registration process.

Following a successful registration, the pet's owner can book an appointment with all the pet's information instantly pre-populated on the receiving end.

Elimination of paperwork and GDPR compliance with archives

Reduced time completing and processing pet registration form

Streamlined patient portal (especially for owners with multiple pets)

Increased daily bookings at the clinic due to faster patient turnover